Frequently Asked Questions

Below you’ll find the answers to the questions we are asked most often. If you don’t see the answer to a question you have, email us HERE and we’ll get right back to you.

What is LivPortland?

LivPortland is a team of experienced, professional real estate brokers and customer service specialists who are dedicated to providing a custom 5-star experience. With 25+ years’ experience in the Portland Metro real estate market, we manage your sale from planning to closing and ensure that you are informed and have everything you need to make the best decisions for you and your family.

How is LivPortland different?

Our biggest differentiator is the personalized care and dedicated support we provide to ensure that our clients exceed their real estate goals and have a world class experience along the way. Our business is built on the positive word of mouth our clients share with their friends and family. You’ll see that our 25+ years of experience and the world-class Sotheby’s International Realty marketing platform will provide you with the very best support the industry has to offer.

What services will you provide?

We will take care of everything from the initial walk through, including suggestions for preparing your home for sale, to the closing of escrow after you’ve accepted an offer to purchase your home. We’re happy to provide you with our detailed checklist of tasks and communication points which ensures nothing slips through the cracks.

Do you have a custom marketing plan for my home?

Absolutely! You’ve probably noticed that selling a home has changed over the years. Putting a sign in the yard and posting in the MLS just doesn’t get it done anymore. Our detailed marketing plan leverages social media, our internet partners, and the Sotheby’s International Realty network to ensure that 100% of the buyers looking for homes like yours have the opportunity to see your home.

How often will you communicate with me?

At a minimum, you will hear from our Principal Broker, Joe Reitzug every Tuesday. That is the day we like to update our clients on their overall activity and detailed marketing metrics. Our customer service team will also be in touch to provide you feedback from showings, updates on interested buyers, an overview of your sale, and any other information you need to stay fully informed.

How much do your services cost?

We are a full-service brokerage team and charge all of our clients our ‘Friends and Family’ rate of 5%. That amount is split with the broker who brings us the purchaser. We do offer discounts in certain circumstances with multiple sales and if the list price is above $1.5M. Ask any brokerage that is offering less than this amount where they will be discounting: Will it be in their marketing budget or in what they offer to the broker bringing the purchaser? Both can have a significant impact on your sale.

What happens after I get an accepted offer?

Congratulations, you’re halfway there! Once you have a mutually agreed upon sales agreement there are a number of hurdles to clear before you get to closing. Our customer care team will give you a timeline for all of the important dates, deadlines, and details for ensuring a smooth closing. Having someone dedicated to making sure all the paperwork, signatures, and timelines are met has become a necessity. Ask for our detailed 64-point checklist that shows exactly how we guarantee 5-star service.

Can you help me find a professional broker in my new town?

Of course. The Sotheby’s International Realty network ensures that we can provide you with a similar 5-star level of service wherever you’re moving to around the United States or around the world.

Do I need to sell my home before buying a new home?

That’s a common question and depends on a number of factors, most of which will need to include your mortgage broker or lender. Whether you need to sell first and coordinate the sale and purchase, or if you can buy first and then sell your current home, we can walk you through your options with both scenarios to determine the best course of action for you.

How long does it take to get my home on the market?

We provide a custom marketing and sales experience that is designed to get your home sold fast and for the most money possible. Many of the components to our marketing and sales plan are already in place and just need to be customized to your home. Our customer care team will work with you to gather all of the assets we need and provide you with previews for your review and approval. The typical time from hiring us to having your home active on the market is between 7-10 days depending on our third-party vendor partners.

How do I get started and how long is your contract?

That’s easy! After we’ve met and had a chance to view your home, we can send you the standard listing agreement for you to review. We can get started after we receive the signed agreement. Our contracts are typically between 3-6 months in length, but can vary for different situations and circumstances.

I have a question that isn’t covered here. What should I do?

You can email any questions you have directly to Principal Broker, Joe Reitzug. His email address is [email protected] and he will personally follow up with you.

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